elevates in-person fundraising.
Stay up to date with the latest features, fixes, and improvements to the Kind Kiosk platform.
We're excited to announce one of our most requested features - Raiser’s Edge NXT integration! With this integration connected, all Kiosk data flows to Raiser’s Edge in real-time for your approval.
After talking with multiple organizations that used Raiser’s Edge NXT, it became clear to us that almost all use an approval flow for gifts. We evaluated our options and decided on the “batch gift feature” in Raiser’s Edge. Here's how it works.
First, a donation from the Kiosk immediately shows in your Kind Kiosk Dashboard. We then sync that data to Raiser’s Edge, creating a batch based on the current date (ex: #kk-021926). Each gift on that date will use this same batch. The next day, you review gifts and approve the batch once everything looks good.
Our integration will never replace data in your system. If we identify an email, address, or phone number that was collected from your Kiosk but does not exist in Raiser’s Edge, we'll add it.
When we sync data to Raiser’s Edge, we try to use the same set of rules Blackbaud does to determine a match. If we are confident, you'll see exactly what was matched. If we aren't confident, we mark it as “needs review”. Here are a few examples:
Within the Batch Review for Raiser’s Edge, you'll have this same information listed as a comment to help your team with approvals.
Need to control the Constituent we use for anonymous donations? Have a Constituent Code you want to apply to every Kind Kiosk donation? Want to explicitly set the Acknowledgement Status? You can do all that from the Integration settings page in the Kind Kiosk Dashboard.
We've submitted our integration to the Marketplace and it will be publicly available soon! If you'd like to enable it now, just let us know. We'll walk you through a few quick steps.
We've added a fun confetti animation to your Kiosk when a donation is completed. Sometimes, you just need to make things more fun!
Stay tuned for more donation visualizations soon. Have an idea? Let us know!
Virtual Kiosks are now available in beta. With Virtual Kiosks, you can use a QR code to launch a web-version of the Kiosk.
This allows you to launch multiple donation flows or a custom workflow from any device.
Opt in for the beta.
Example of a Virtual Kiosk Menu
When multiple workflows are enabled for a configuration, we've always shown a main menu on the kiosk. We're excited to take this feature significantly further by giving organizations greater control over the menu experience.
Choose from our standard or full background layouts. Full background layouts allow you to upload an image for the left panel of the main menu, while our standard layout shows your organization's logo and customizable text.
Previously, you were limited to a single donation workflow. With the new main menu, you can have as many as you want. Each one with different suggested amounts, receipt settings, or custom questions.
It's now possible to set up a donation flow for a building fund vs a general donation. Donors can choose which one to use from the main menu.
You're not limited to Donation workflows. If you have Custom Workflows, those can be launched from the main menu as well.
You can add, remove, edit, and reorder menu buttons.
We recommend using 2-4 buttons, but support up to 10. The right panel of the menu is scrollable when you have more than 4 main menu buttons.
An example of the menu builder
The main Menu on the Kiosk app
Want to know when someone purchases a membership or another one of your Commerce Workflow items? We just added a notifications panel to account settings to do just that!
By default we will send notifications for every commerce purchase, but if you really only care about a membership purchase, you can select just that workflow.
This is just the start! We plan to add many other types of notifications. You'll be able to immediately know when:
Let us know if there are any you'd like to see!
We're starting off 2026 with an update to our integration data flow.
If you've enabled an integration that syncs data (like a CRM), you'll now be able to see all data that is being synced from Kind Kiosk in real-time.
We will now show you if a sync is pending, in progress, or has been completed, skipped or failed. You can retry single or bulk syncs at any time.
Most data can't be updated for a donation, but we do allow you to manually correct a designation in case the wrong one was selected in the configuration.
You'll also see a note in the "Latest Donations" panel on the dashboard if there's a problem:
We've always added notes to a donation when syncing to an external platform, but we now add a bit more data:
Here's what it looks like in practice, using Boomerang as an example.
We just shipped some updates to our dashboard to help with reporting and to help you better understand donation amounts from all sources, not just Kiosks.
Our dashboard defaults to showing you data for the current date. While you've always been able to change the timeframe you were stuck with the defaults we gave you:
We just added the ability to select the exact dates you're interested in as well as the granularity. The available options for granularity will change based on the timeframe, but the options are hourly, daily, weekly, monthly, and yearly.
Previously, we grouped all donations in a "Donations from Kiosks" panel. With increased use in QR code donations, Donor Advised Fund gifts, and our newly released Embeddable Donate Button, that panel no longer made sense.
We've updated the panel to "Donations" and updated the graphs to show each source that was used. You'll now see separate lines for Kiosks, QR codes, Donate Buttons, and DAF gifts.
Our Live Leaderboard just got a new feature!
If you'd like to create a friendly competition and gamify your next event, you can now highlight the top donor.
When enabled, we'll show the top donor in the top position of the recent donations list. If your Configuration has a Campaign attached, we will show the top donor for that Campaign. Otherwise, we'll show the top donor for the Configuration.
The Commerce Workflow is often used to sell memberships or physical items. We're excited to announce the ability to add product variants and basic inventory tracking so you can take the Commerce Workflow even further!
If you were using the Commerce Workflow to sell items, such as a hoodie, there was previously not a good way to track different sizes or colors. Or if you used the workflow to sell a symbolic animal adoption, you could not easily set different levels. We've introduced product variants to solve these types of scenarios.
When a variant is added to a product, the Commerce Workflow will show the variant as a secondary navigation. The user first chooses the product, and then chooses the variant. Each variant can have its own picture and details, allowing you to use variants to sell different levels, colors, sizes, and more.
You can mix and match products with variants (ex: S, M, L, XL Hoodie) and products without variants (ex: a coffee mug).
Another highly requested feature for commerce workflows is the ability to track inventory. Inventory can be set for products if they don't have variants, or on the variant directly if they do.
Each time a purchase is made from the kiosk, we reduce the inventory appropriately. Once the inventory reaches zero, the product or variant is marked as "Sold Out".
We're excited to see how our customers use product variants and inventory tracking. If you're interested in using Commerce Workflows with your organization, they are available on our Growth plan and live right beside the Donation workflow you already use.
Kind Kiosk has always included a QR code donation flow in addition to the kiosk. Our QR code donations allow you to take donations with Apple Pay, Google Pay, or credit card. We're excited to bring our streamlined experience to the web!
All you need to do is include our embed script, then add a custom attribute to any element you want to trigger the donation overlay. Images, buttons, and links are all supported. Each element can even point to a different configuration!
We believe your donate button should fit the design of your site. That includes corner rounding, text shadows, fonts, and animations. Since our approach enhances existing elements, you're in complete control instead of trying to recreate a button to match.
Embeddable Donate Buttons use the same configuration you already use with your kiosk. Suggested amounts, custom questions, and layouts will all work seamlessly.
This is just the start! We plan to offer many more enhancements to the donate button and the ability to embed custom workflows in future releases. If you have suggestions, we'd love to hear them!
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