Product Changelog

Stay up to date with the latest features, fixes, and improvements to the Kind Kiosk platform.

Choose the Default for Donor Covered Fees

Choose the Default for Donor Covered Fees

Decide whether the cover fees option starts on or off for your donors. Set it per configuration and it applies to kiosks, handhelds, and the QR code donation page.

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Team Mode

Team Mode

Create a friendly competition with team leaderboards! Build teams for a campaign, give every fundraiser their own page, and watch gifts roll up live from person to team to campaign.

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Improvements

  • DashboardThe donations CSV export now includes card brand, card last 4, donor phone, and donor postal code.
  • DashboardCustom donation questions with snake_case names (like zip_code) now appear in the CSV export.

Fixes

  • DonationsMonthly gift renewals are now reliably recorded in your dashboard, with receipts sent and CRM sync dispatched for every renewal.
Protect Your Kiosks from Loss and Theft

Protect Your Kiosks from Loss and Theft

Report a kiosk lost or stolen right from the dashboard to instantly disable it. Payments stop, the device locks, and our team can restore it if it turns up.

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Improvements

  • Kiosk AppAutocorrect is now disabled on all kiosk text fields, so donor names and emails are entered exactly as typed.

Fixes

  • DashboardKiosk page action buttons no longer accidentally submit the edit form.
  • DashboardLow-battery alerts are now cleared automatically when a kiosk is archived or deleted.
Recurring Giving for QR Code Donations

Recurring Giving for QR Code Donations

Monthly donors are some of your most valuable supporters. The QR code and Donate Button flows now help encourage them, with a monthly toggle, an optional upsell after one-time gifts, and donor-chosen durations.

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Improvements

  • EmailsAbandoned-donation reminder emails now include a "complete your gift" button that opens a branded recovery page with the donor's exact donation form ready to go. No more dead-end reminders.

Fixes

  • Kiosk AppStandard-layout kiosk logos now scale to fill the available space.
Salesforce NPSP Integration

Salesforce NPSP Integration

Kind Kiosk now integrates natively with Salesforce Nonprofit Success Pack: gifts sync as Opportunities with GAU Allocations, donors as Contacts on Household Accounts, and your GAUs and Campaigns sync down for kiosk configurations.

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Smarter Salesforce Syncing

Smarter Salesforce Syncing

The Kind Kiosk Salesforce integration creates an Opportunity for every gift. But if your automation rules create Accounts or Contacts for you, new toggles tell our integration not to create them.

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Monthly Giving Upsell on Handhelds

Monthly Giving Upsell on Handhelds

Handheld devices can now invite one-time donors to become monthly supporters, with a configurable prompt and suggested monthly amounts — and card-present monthly gifts renew reliably.

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Improvements

  • HandheldThe contact form now puts first and last name on separate lines, renders links in your email opt-in text, and offers a Skip button on optional questions.

Fixes

  • HandheldFailed payments can now be retried on the spot: try a different card, or change the amount, without starting over.
  • HandheldThe donation headline now shrinks to fit so the custom amount button always stays on screen.
Improved QR Code Donations

Improved QR Code Donations

The QR donation flow now leads with Apple Pay and Google Pay for one-tap giving, with a cleaner single-screen form — and every QR donation shows which kiosk it started from.

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Require Donor Contact Info for Larger Gifts

Require Donor Contact Info for Larger Gifts

Set a configurable donation amount above which contact information becomes required, so smaller gifts stay frictionless while larger ones capture the details you need for stewardship and tax reporting.

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Fixes

  • HandheldThe "required" toggle on handheld contact-info fields is now honored, so required fields can't be skipped.
Recover Abandoned Donations with Follow-Up Emails

Recover Abandoned Donations with Follow-Up Emails

Kind Kiosk now automatically emails supporters who started a donation but didn't finish, with a one-click link straight back to the same flow so they can complete the gift in seconds.

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Improvements

  • DashboardTwo-factor authentication status is now visible on the team page, and organizations can require 2FA across all members.

Fixes

  • Kiosk AppUpgraded card reader connectivity for additional stability when connecting to readers.
Choose Gross or Net Donation Totals

Choose Gross or Net Donation Totals

You can now choose whether donation totals display gross or net amounts. The dashboard and your CRM integrations respect it, and donor receipts always show the full amount paid.

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Salesforce Sales & Service Cloud Integration

Salesforce Sales & Service Cloud Integration

Sync donations to Salesforce Opportunities and donors to Contacts with a native Sales Cloud and Service Cloud integration — including custom field mapping for booleans and numbers, plus email opt-in.

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Fixes

  • Kiosk AppInformational workflows now preload on the new main menu so they open instantly when tapped.
  • DashboardDonate button modal sizing, embed iframe origin, and opt-in link rendering all behave correctly inside embeds.
Send Donation Receipts from Your Own Domain

Send Donation Receipts from Your Own Domain

Enterprise organizations can now configure a custom domain so donation receipts are sent from their own email domain instead of the default — better deliverability and a more on-brand donor experience.

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Improvements

  • Kiosk AppAnonymous donors who decline a receipt now see a heads-up that the decision is final and the receipt cannot be re-sent later.
Bug Fixes and Improvements

Bug Fixes and Improvements

A round of fixes that polish receipts, donation entry, and kiosk UI across the dashboard and iPad app.

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Fixes

  • DashboardReceipt header and footer copy can now be customized even when no organization default is set.
  • DashboardCustom receipt copy variants now preserve their formatting when saved.
  • DonationsAddress autocomplete suggestions now stay visible above help text on the donation form.
  • DashboardDonation details card no longer squishes its text at narrower widths.
  • Kiosk AppRestored the close button on the initial custom amount screen so donors can back out cleanly.
Record Offline Donations from Your Dashboard

Record Offline Donations from Your Dashboard

Capture cash, check, and pledge gifts you collected at events directly in your dashboard. Offline donations show up alongside kiosk donations on your live leaderboard and skip CRM sync to avoid duplicates.

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Improvements

  • Kiosk AppEmail fields on the kiosk now show quick @gmail.com / @yahoo.com / @hotmail.com chips after a few characters typed, speeding up donor entry.
Smarter Raiser's Edge Donor Matching

Smarter Raiser's Edge Donor Matching

Raiser's Edge gifts now match donors more reliably — using email plus phone or address — and surface clearer review flags when a possible duplicate is found.

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Fixes

  • IntegrationsRaiser's Edge fund and campaign syncs now paginate, so organizations with long lists no longer hit truncated results.
Receipt Variants, Previews, and Customization

Receipt Variants, Previews, and Customization

Until now, every donor who received a receipt got the same email — whether they left their name or tapped and walked away. Now you can write separate receipt copy for known and anonymous donors, preview exactly what they'll see, and customize everything with a rich text editor.

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Fixes

  • DonationsCommerce receipts now always include a subject line, even when no custom copy is set.
Email Opt-In and Optional Questions

Email Opt-In and Optional Questions

You now have more control over the questions your donors see during the donation process. Choose which fields are required, which are optional, and which to skip entirely.

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Improvements

  • DonationsEach donation now has its own linkable detail page.
Promo Codes for Commerce Workflows

Promo Codes for Commerce Workflows

You can now create promo codes for your commerce workflows. Customers enter a code at checkout to receive a discount on their purchase.

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Bug Fixes and Improvements

Bug Fixes and Improvements

A round of fixes to make your kiosks more reliable and your donation workflows smoother.

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Fixes

  • Kiosk AppBattery alerts now clear automatically when your kiosk checks in.
  • Kiosk AppLow battery alerts are back and now visible on your dashboard.
  • DonationsYou can now set a minimum or maximum donation amount independently.
  • CommerceYour organization logo now appears on commerce receipts.
  • Kiosk AppVirtual Kiosks no longer require an activation code.
  • Kiosk AppConfetti animation now matches across iPad and handheld devices.
  • Kiosk AppGuestbook state now resets properly on auto-close timeout.
  • Kiosk AppPower save schedule validation no longer blocks you when the feature is disabled.
Main Menus Now on Handhelds

Main Menus Now on Handhelds

Your handheld devices now support main menus, so you can offer multiple donation workflows from a single device — just like the main kiosk experience.

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Fixes

  • HandheldHandheld devices now properly show cellular data connections in the top corner when supported.
Dim Kiosk Screens Off-Hours with Power Save Mode

Dim Kiosk Screens Off-Hours with Power Save Mode

You can now set a schedule to automatically dim your kiosk screens when your location is closed. The screen dims to its lowest brightness with a dark overlay, helping save energy and extend screen life.

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Improvements

  • Kiosk AppAdded a loading spinner to the "Refresh Configuration Data" button in the admin panel.
  • Kiosk AppFixed an issue where admin sidebar buttons were difficult to tap.
Get Notified When a Kiosk Battery is Low

Get Notified When a Kiosk Battery is Low

You'll now receive an email whenever one of your Kiosks has a low battery. No more surprises during events or busy weekends. What is the behavior like? When the battery on your kiosk reaches 10%, we w

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Fixes

  • DashboardFixed banner upload not displaying correctly in certain configurations.
  • EmailsFixed sender name display in donation receipt emails.
Handheld Device Check-ins

Handheld Device Check-ins

Handheld Devices now send back periodic status updates. This gives you better visibility into whether your handheld devices are online and working correctly right in the Kiosks section on the dashboar

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Fixes

  • Kiosk AppImproved kiosk app update flow.
Show Donation Counts on Live Leaderboards

Show Donation Counts on Live Leaderboards

You can now display how many donations have been made towards a campaign directly on the live leaderboard. Toggle this on from the Leaderboard settings in your Dashboard.

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Improvements

  • DashboardProduct creation now validates that all required fields are filled in before saving.

Fixes

  • Kiosk AppCommerce workflows now display all available products, not just the first 10.
  • Kiosk AppFixed checkout not working when a commerce workflow is used as a main menu button.
  • DashboardFixed the available products list getting cut off when editing workflows.
  • Kiosk AppFixed an issue where Kiosks could fail to load all products during setup.
Access the Kiosk Admin Panel Offline

Access the Kiosk Admin Panel Offline

The admin PIN on your Kiosk now works even without an internet connection. This can be helpful if you need to disable/enable kiosk mode to join a wifi. To do that from the kiosk, you need to open up t

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Toggle Kiosk Mode Instantly. Even without an internet connection.

Toggle Kiosk Mode Instantly. Even without an internet connection.

Kiosk mode can now be toggled on and off instantly, even without an internet connection! This makes it easier to manage your Kiosks if you are preparing for an event and need to quickly join a wifi wi

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Fixes

  • DashboardFixed an issue with Virtual Kiosk QR codes.
  • Kiosk AppImproved overall Kiosk stability during extended use.
Sync Data to Raiser's Edge NXT

Sync Data to Raiser's Edge NXT

We're excited to announce one of our most requested features - Raiser s Edge NXT integration! With this integration connected, all Kiosk data flows to Raiser s Edge in real-time for your approval. Syn

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Improvements

  • Kiosk AppImprove Card Reader Pairing Screens

Fixes

  • DashboardPrevent delete of active kiosk configurations if they are in use.
Celebrate Kiosk Donations with Confetti!

Celebrate Kiosk Donations with Confetti!

We've added a fun confetti animation to your Kiosk when a donation is completed. Sometimes, you just need to make things more fun! Stay tuned for more donation visualizations soon. Have an idea? Let u

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Fixes

  • Kiosk AppEnsure kiosk navigates back to main menu if it times out due to inactivity.
Introducing “Virtual Kiosks”

Introducing “Virtual Kiosks”

Virtual Kiosks are now available in beta. With Virtual Kiosks, you can use a QR code to launch a web-version of the Kiosk. This allows you to launch multiple donation flows or a custom workflow from a

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Improvements

  • EmailsAdd donor info to receipts if we have it, even if it wasn’t collected
  • EmailsAllow custom reply-to address for donation emails
Custom Kiosk Menus on the Home Screen

Custom Kiosk Menus on the Home Screen

When multiple workflows are enabled for a configuration, we've always shown a main menu on the kiosk. We're excited to take this feature significantly further by giving organizations greater control o

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Purchase Notifications

Purchase Notifications

Want to know when someone purchases a membership or another one of your Commerce Workflow items? We just added a notifications panel to account settings to do just that! You choose the workflow(s) By

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Improvements

  • DashboardAllow archiving of external campaigns and designations

Fixes

  • DashboardFixed an intermittent issue that was causing incorrect total raised for the today timeframe
  • IntegrationsFix a bug parsing the Bloomerang integration response.
Donation Data Sync

Donation Data Sync

We're starting off 2026 with an update to our integration data flow. Data Sync Page If you've enabled an integration that syncs data (like a CRM), you'll now be able to see all data that is being sync

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Improvements

  • DashboardIf we detect you're viewing the dashboard from a new timezone, we will ask you if you'd like to update your default. This can always be changed manually from settings.
Improved Filtering of Donations by Date and Source

Improved Filtering of Donations by Date and Source

We just shipped some updates to our dashboard to help with reporting and to help you better understand donation amounts from all sources, not just Kiosks. Improved Date Filter with Granularity Our das

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Improvements

  • DashboardUpgrade help chat. Users can now see past conversations.
  • DonationsDonate Button and QR code now support DAF gifts.

Fixes

  • DashboardGraphs and CSV exports now properly reflect refunded donations
Top Donor on Live Leaderboard

Top Donor on Live Leaderboard

Our Live Leaderboard just got a new feature! If you'd like to create a friendly competition and gamify your next event, you can now highlight the top donor. When enabled, we'll show the top donor in t

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Improvements

  • DonationsAllow organizations to disable Donor Covered Fees.

Fixes

  • EmailsDonation amounts with trailing zeros display properly in the email
Product Variants and Inventory Tracking for Commerce Workflows

Product Variants and Inventory Tracking for Commerce Workflows

The Commerce Workflow is often used to sell memberships or physical items. We're excited to announce the ability to add product variants and basic inventory tracking so you can take the Commerce Workf

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Fixes

  • DashboardThe "send receipts" toggle was not saving properly.
  • DashboardExport Donor name in CSV data for QR code donations without email.
Embeddable Donate Button

Embeddable Donate Button

Kind Kiosk has always included a QR code donation flow in addition to the kiosk. Our QR code donations allow you to take donations with Apple Pay, Google Pay, or credit card. We're excited to bring ou

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Fixes

  • DashboardEnsure loading state is visible when uploading large organization logos.

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